Terms of use

Last updated: October 2026

Who we are

RentScore is a trading name of Hickling Digital Limited, registered in England and Wales, company number 17499670. Registered office: 7 Baileys House, 1 Charles Clowes Walk, London SW11 7AD. In these terms, "we" means Hickling Digital Limited.

What RentScore is

RentScore provides estimates of market rent and living costs for London homes, based on public data sources and our own modelling. Estimates are shown as a range with a confidence level.

What RentScore is not

A RentScore is not a formal valuation, a survey, or legal or financial advice. It is not the "open market rent" that a First-tier Tribunal would determine. Always check important decisions yourself, and seek specialist advice if you are challenging a rent increase.

Paid products

£4.99 buys full reports for 5 homes. The pass is saved in your browser (you can move it to another device with your pass link) and your unused reports don't expire. For a home you're looking to rent, the report with the negotiation pack costs £19.99 (or £15 to add later, or when using a report from your pass): a suggested counter-offer, a ready-to-send message, suggested replies and an evidence sheet. For a rent increase, the report with the Section 13 pack costs £49.99 (or £45 to add later, or when using a report from your pass): a check of your notice against the rules, your tribunal deadline, an assessment of whether a challenge is likely to help, a letter to your landlord and an evidence sheet. The packs are information to help you, not legal advice, and we can't guarantee any particular outcome.

Everything is delivered immediately on screen. Because the digital content is supplied straight away, you agree that the 14-day cancellation right ends once it is unlocked. If something goes wrong, email support@yourrentscore.com and we will put it right or refund you.

RentWatch

RentWatch costs £2.99 a month and renews each month until you cancel. Each month we re-check similar homes advertised near the home you chose and email you how your rent compares. You can cancel any time from the link in every RentWatch email: you won't be charged again, and you'll still get the check for the month you've paid for. If you cancel within 14 days of first subscribing, email support@yourrentscore.com and we'll refund your first payment. Like our reports, the monthly checks are estimates, not a formal valuation.

The Section 13 pack

The Section 13 pack explains the rules for rent increases and helps you prepare a challenge. It doesn't assess your own legal position or advise you what to do, and it can't predict what the tribunal will decide. Its tribunal deadline is worked out from the dates you enter: check them against your notice and the official GOV.UK guidance, and apply in good time. Before buying, you confirm that you understand the pack is information, not legal advice. For advice on your situation, contact Shelter, Citizens Advice or a solicitor.

Our responsibility to you

We take care to keep our information accurate and up to date. If we fail to do so, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that isn't foreseeable, or for decisions you make without checking important points yourself.

Our total liability to you for any product is limited to £100 or the price you paid for it, whichever is higher.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that can't be limited by law, and nothing affects your legal rights as a consumer, including your rights under the Consumer Rights Act 2015.

Your report link

Anyone with your report link can view it. Keep it private if you don't want to share it.

Data sources

Contains public sector information licensed under the Open Government Licence v3.0.

Contact

hello@yourrentscore.com for anything else, or support@yourrentscore.com for help with a purchase.